FAQ

When you purchase something from the store or sign up for a consultation services, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Any credit card information is voided automatically after a purchase. When you browse our store, we also automatically receive your computer’s internet protocol address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: With your permission, we may send you emails about journal posting, upcoming events, new product collections and other updates about the authors news.

We may disclose your personal information (name, email and address) if we are required by law to do so or if you violate our Terms of Service.

This website is operated by gasijalifestyle. Throughout the site, the terms “we”, “us” and “our” refer to gasijalifestyle. that offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. The collections store and consultations is hosted on Wix e-commerce. They provide us with the online product/service platform that allows us to sell our products and services to you.

All book sales and collections items are FINAL and RETURNS will not be accepted. SHIPPING within USA and International Items purchased are shipped within 2-3 business days via UPS or USPS, it depends on the distance and type of address. Anything custom ordered will take up to 7-10 days to be shipped. Email will be send once items are shipped with tracking information. CANCELLATIONS of consultation services To cancel a consultation, please email us at gasijaofficial@gmail.com immediately or within 24 hours of purchase, as we cannot guarantee the cancellation of your order. Once your refund has been processed you can expect a confirmation email detailing the transaction in the next 2-3 business days. If you do not receive a confirmation email, please let us know and we will assist you as soon as we can. Your refund will be issued in the original form of payment. You should see a transaction for the return posted on your card within 3-5 business days of the refund being processed. CHANGE OF ADDRESS for any items ordered If you wish to change the shipping address of your order, please email us at gasijaofficial@gmail.com with your order number and updated shipping address as soon as possible. We’re unable to make any changes to your order once it’s been shipped out. Please kindly understand that we’re unable to make any changes to your order once it’s been shipped out, this goes for address changes. Please reach out to us with all information regarding your request and we will do our best to accommodate your needs.